Free Worldwide Shipping
Refunds & Returns Policy

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.


If you did not receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside our control (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside our control

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page.

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

The item is your responsibility until is it returned us.It must be returned to us in original condition.

All orders are checked for defects before shipment. In an unfortunate case which you receive an unsatisfactory item, please contact us.

What is an unsatisfactory item?
– Item in the wrong colour or size.
– Item with manufacturing defect.
– Wrong item that was not in order.

Sizing issue such as cannot fit in, too big or too tight or too short or long does not extend to any form of return nor exchange. Strictly no exchange for reasons relating to size is not what you should expect or should be able to fit in when it is smaller or bigger than it is perceived.

The size chart are for reference only. Fit may vary depending on the construction, materials and manufacturer.
Measurements stated may vary 2-3cm as items due to the mass produced,different cutting process and manual measurement.

In such cases, it will not be considered a defect and no exchanges will be carried out.

Quality and material issues are subjective and we do not promise 100% similarity of depicted items as the actual item.

Due to limitations in photography and the inevitable differences in monitor settings, the colors showed may not be 100% the same with actual items.

In such cases, it will not be considered a defect and no exchanges will be carried out.


If for any reason you would like to exchange your product,you must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.